Oxfam Hong Kong
Online eCommerce transformation
Overview
As the global charity Oxfam discovered that more than 80% of their online transactions were made using digital platforms, they knew something had to change. They needed a more engaging e-commerce experience that would drive more sales and donations.
With an e-commerce system, Oxfam Hong Kong can create a digital store that donors can visit to buy their products and make donation. This eliminates the need for donors to visit your physical store and also allows you to sell online from any location. Oxfam’s donors will be able to browse their unwrapped card and place orders online. They don’t need to be present at the shop to receive orders or answer donor queries. An e-commerce solution also allows them to set up a website that donors can visit to check on the status of their orders and place additional orders. This can be done from any location.
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